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Start your game

Activate your game

If you haven't received your instructions or you can't find them, you can look them up here.

You should activate your game before you arrive. You will need your booking reference beginning BR.

If you're stuck, email help@treasurehuntliverpool.com .

How did you book?

Error:

Tripadvisor / Viator

GetYourGuide

Eventbrite

Booking.com

Directly on treasurehuntliverpool.com

Another way

What's the receipt number from your email receipt?

Search your email for "Treasure Hunt Tours receipt".

The receipt contains an 8-digit receipt number.

8 digit receipt number

e.g. 1234-5678

Error:

#

What email address did you use?

e.g. oneeyedjane@example.com

Error:

What's your GetYourGuide booking reference?

It's the number at the top of your tickets. It starts with GYG.

Error:

GYG

What's your Tripadvisor booking reference?

It's the number beneath the barcode on your tickets. It's sometimes shown starting with BR-. For example:

Booking ref.: BR-824021811
Tour operator: Treasure Hunt Liverpool

An example Tripadvisor barcode

Error:

BR-

What's your booking reference?

Open your email from booking.com
Scroll to the bottom and click the blue 'Show tickets' button.
It looks like this:

Show tickets
You'll find the booking reference beneath the barcode at the bottom of the following webpage. It's sometimes shown starting with BR-. For example:

Booking ref.: BR-824021811
Tour operator: Treasure Hunt Liverpool

Error:

BR-

What's your 10 digit order number?

It's in the order confirmation email from Eventbrite.

e.g. #1234567890

Error:

#

Please contact us

help@treasurehuntliverpool.com

SMS: 07380 309380

Phone: 0151 675 0229

We've found your instructions 🎉

Open my instructions

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